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Alerts are email messages that are sent when a certain event is triggered. 

Add an alert

To add an alert: 

  1. Click Admin in the left navigation menu. This opens the Administration screen.
  2. Click Alerts under the General heading. This opens the Alerting overview. 
    Alerting overview - click for a larger view
    The Alerting overview contains the following columns:
    • ID, the ID of the alert;
    • Recipients, the persons who will receive the alert;
    • Name, the name of the alert;
    • When, when an alert is checked;
    • Triggers, what event triggers the alert. 
  3. Click the Add button to add an alert. This opens the Header tab of the Insert new alert screen. 
    Insert new alert screen - click for a larger view
  4. Define the following details for the new alert:

General

  • Enter a name for the alert in the Name field.

When to trigger

This section determines what event triggers an alert for a specific publisher, format, location or a combination of those variables.

When to trigger - click for a larger view

  • Select one or more publications or search for a publication by entering its name in the Publication is field. Click the Save button. 
  • Select one or more formats or search for a format by entering its name in the Format is field. Click the Save button.
  • Select one or more locations or search for a location by entering its name in the Location is field. Click the Save button.

The above three variables (i.e. publication, format, and location) determine the number of active positions that are taken into account. 

  • In the Price is field, determine whether an alert should be sent when the price of a booking at the selected active positions is less than, equal to, or more than a certain monetary value you specify. 
  • In the Booked impressions is field, determine whether an alert should be sent when the number of booked impressions at the selected active positions is less thanequal to, or more than a certain number of impressions you specify. 
  • In the Delivery rate is field, determine whether an alert should be sent when delivery rate of a booking at the selected active positions is less thanequal to, or more than a certain delivery rate you specify.
  • In the Click through rate is field, determine whether an alert should be sent when CTR of a booking at the selected active positions is less thanequal to, or more than a certain CTR you specify. 

Check this alert

The Check this alert section determines when the selected, active positions should be checked for an event (as specified in the When to trigger section) that could trigger an alert. 

Check this alert - click for a larger view

You can choose to check the alert:

  • Every hour,
  • Once a day at a time (in hours and minutes) you specify, or
  • At a certain number of hours/days/working, before/after the start/end of each booking. 

Who will receive this alert

The Who will receive this alert section determines who should receive an alert when the event is triggered:

Who will receive this alert - click for a larger view

  • You can select the following client users you have defined in the Client section of the Campaign Header tab: Advertiser company, Invoice company, Media company, Intermediary company, Client contact, Account manager, and/or Campaign owner. 
  • In the Users and contacts field, search for Adhese users or contacts by typing their name and click the Save button.
  • In the Email field, enter one or more email addresses and separate them by a semicolon ;.

What to send

In the What to send section you specify the content of the alert. This email is set up as specified by a template you create with a little bit of coding. 

What to send - click for a larger view

  • Fill in a subject for the alert in the Subject field.
  • Choose a predefined template from the Template drop-down. The template creates the message. For documentation about these templates, refer to Mail templates.

Check alert now

Click the Check alert now button beneath the What to send section and get a preview of the alert message and the bookings that match the alert. 

Check alert now

This opens the Alert result modal window: 

Alert result modal window - click for a larger view

Do not forget to click the Save button in the Insert new alert screen to save the alert.

Edit an alert

To edit an alert:

  1. Click Alerts under the General heading of the Administration screen. This opens the Alerting overview.
  2. In the Alerting overview, click the alert you want to edit. This opens the Header tab of the Edit alert screen. 
  3. Edit the details you want to change.
  4. Click the Save button. 

Duplicate alert

To duplicate one or more alerts: 

  1. Click Alerts under the General heading of the Administration screen. This opens the Alerting overview.
  2. In the Alerting overview, tick the checkboxes of the alerts you want to duplicate. 
  3. Click the Duplicate button. 
  4. Click OK to confirm and duplicate. 

Remove alert

To remove one or more alerts: 

  1. Click Alerts under the General heading of the Administration screen. This opens the Alerting overview.
  2. In the Alerting overview, tick the checkboxes of the alerts you want to remove. 
  3. Click the Remove button. 
  4. Click OK to confirm and remove. 

Run alerts

In the Check this alert section you have defined when an event should be checked in order to trigger an alert. However, you can also check one or more alerts at any time you want. 

  1. Click Alerts under the General heading of the Administration screen. This opens the Alerting overview.
  2. In the Alerting overview, tick the checkboxes of the alerts you want to check. 
  3. Click the Run button. 
  4. Click OK to confirm and check the alerts. You will receive an email if the event of the alert is triggered.

Filter Alerting overview

In the Alerting overview a search box is available that let you filter the overview. Enter a search term and the overview will change accordingly and filters the alerts that match the search term.

Sort Alerting overview

To sort the Alerting overview, click any column to sort the table in an ascending or descending manner. 

Personalize Alerting overview

For more information about how to personalize the Alerting overview, refer to Personalize table columns

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